Foneage is committed to ensuring customer satisfaction. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange.
Refunds: We will process your refund within 5-7 business days of receiving your return. Refunds will be made in the same form of payment as the original purchase.
Returns: To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact our customer service team at info@foneage.com. They will provide you with instructions on how to return your item.
Exchanges: If you would like to exchange an item, please contact our customer service team at info@foneage.com. They will provide you with instructions on how to exchange your item.
Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Damaged or Defective Items: If you received a damaged or defective item, please contact our customer service team at info@foneage.com. They will provide you with instructions on how to exchange your item.
Note: Custom or special orders, clearance items, and items marked “final sale” are not eligible for returns or exchanges.
Please note that this is just an example, you may want to adjust the policy to reflect your business practices, regulations and laws.